Privacy & Cookie policy
Black Lotus MMA ("we", "our", "us") is committed to protecting your privacy and handling your personal data responsibly.
This Privacy & Cookie Policy explains what personal data we collect, how we use it, who we may share it with, and your rights under the Swiss Federal Act on Data Protection.
1. PERSONAL DATA WE COLLECT
We may collect the following categories of personal data:
Identification Information
First and last name
Date of birth
Postal address
Email address
Phone number
Membership & Booking Information
Membership type
Booking history
Attendance records
Payment-related information
Emergency Contact Information
Name and contact details of an emergency contact
Technical Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of access
Referring website
2. HOW WE COLLECT YOUR DATA
We collect personal data when you:
Create a member account
Purchase a membership or package
Book a class or appointment
Complete a form on our website
Contact us by email, phone, or social media
Use our mobile application
Browse our website
3. PURPOSES OF PROCESSING
We use your personal data to:
Manage memberships and payments
Facilitate class and appointment bookings
Communicate with members
Provide access to our mobile application
Ensure participant safety
Manage emergency contact information
Respond to enquiries
Improve our services and website
Comply with legal and accounting obligations
4. THIRD-PARTY SERVICE PROVIDERS
To operate our business and provide services, certain personal data may be processed by trusted third-party providers.
Squarespace
Our website is hosted by Squarespace.
Squarespace may collect certain technical information necessary for operating the website, including:
IP address
Browser information
Device information
Pages visited
For more information:
https://www.squarespace.com/privacy
Glofox
We use ABC Glofox as our member management, booking, subscription, and mobile app platform.
The following information may be shared with Glofox:
Name
Email address
Phone number
Postal address
Booking information
Membership information
For more information:
https://www.glofox.com/privacy-policy
Stripe
Payments made through our website or mobile application are processed by Stripe.
Black Lotus MMA does not store complete payment card details.
For more information:
Google Services
Certain features of our website may use Google services, including:
Google Maps
Google Places API
Google Analytics (if enabled)
These services may collect information in accordance with Google's own privacy policies.
5. COOKIES
What Are Cookies?
Cookies are small files stored on your device when you visit a website.
They help websites:
Function properly
Improve user experience
Analyse website traffic
Remember user preferences
Essential Cookies
These cookies are necessary for the operation of the website and cannot be disabled.
They are used for purposes such as:
Website security
Session management
Form functionality
Member account access
Analytics Cookies
Subject to your consent where required, we may use analytics cookies to:
Measure website traffic
Understand visitor behaviour
Improve our content and services
Managing Cookies
You can manage or delete cookies through your browser settings.
Please note that disabling certain cookies may affect website functionality.
6. DATA RETENTION
We retain personal data only for as long as necessary to:
Provide our services
Fulfil legal obligations
Resolve disputes
Accounting and billing records may be retained for the periods required by applicable Swiss law.
7. DATA SECURITY
We implement reasonable technical and organisational measures to protect personal data against:
Unauthorised access
Loss
Alteration
Unauthorised disclosure
While we strive to protect your information, no system can guarantee absolute security.
8. YOUR RIGHTS
Under applicable Swiss data protection laws, you may have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion where legally permitted
Request restriction of processing
Object to certain types of processing
Withdraw consent where processing is based on consent
To exercise your rights, please contact:
9. MINORS
For minor members, certain personal data may be provided by a parent or legal guardian.
Parents and legal guardians are responsible for the accuracy of information provided on behalf of minors.
10. CHANGES TO THIS POLICY
We reserve the right to modify this Privacy & Cookie Policy at any time.
The most current version will always be available on our website.
11. CONTACT INFORMATION
If you have any questions regarding this Privacy & Cookie Policy or our handling of personal data, please contact:
Pavic & Vendramini Performance SNC
Chemin du Liaudoz 64
1009 Pully
Switzerland